Moho 12 randomly crashing when selecting layers
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Re: Moho 12 randomly crashing when selecting layers
Thank heavens! I'm using Moho for the first time and it was a bit of an unpleasant surprise when I found my shiny new software kept crashing!
*****
Fifty-eight weasels in a trench coat. Duvet full of coconuts. Novelist.
Fifty-eight weasels in a trench coat. Duvet full of coconuts. Novelist.
Re: Moho 12 randomly crashing when selecting layers
Sorry to hear that. Hopefully the upcoming Mac fix will get things going for you. When it's working properly, Moho Pro is fantastic software. FWIW, version 12 has been very stable at the studio where I work, (at least on Windows,) and we've used it successfully in multiple TV shows.
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Re: Moho 12 randomly crashing when selecting layers
Updating to Mojave has blitzed quite a few of my Mac apps. I think it’ll be quite some time before I update again. Hopefully Moho will be fully operational soon!
*****
Fifty-eight weasels in a trench coat. Duvet full of coconuts. Novelist.
Fifty-eight weasels in a trench coat. Duvet full of coconuts. Novelist.
Re: Moho 12 randomly crashing when selecting layers
Glad to hear a fix is coming soon!
Re: Moho 12 randomly crashing when selecting layers
awesome possum
Re: Moho 12 randomly crashing when selecting layers
Hey everyone,
We've just release 12.5.1 (for MacOS only). The only fix is the drag and drop crash but, so this should no longer be an issue.
We've just release 12.5.1 (for MacOS only). The only fix is the drag and drop crash but, so this should no longer be an issue.
João Martins
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Re: Moho 12 randomly crashing when selecting layers
Just updated and everything seems a-okay. Thanks!jmartins wrote:Hey everyone,
We've just release 12.5.1 (for MacOS only). The only fix is the drag and drop crash but, so this should no longer be an issue.
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Fifty-eight weasels in a trench coat. Duvet full of coconuts. Novelist.
Fifty-eight weasels in a trench coat. Duvet full of coconuts. Novelist.
- barrysampson
- Posts: 40
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Re: Moho 12 randomly crashing when selecting layers
Thanks João. That's great news.
Barry
Using Moho 12.5/13.5 on Windows 10 (3.0Ghz i9, RTX 2070ti, 64gb) and MacOS Big Sur (2.3Ghz i9, Radeon Pro 5500M, 64gb)
Using Moho 12.5/13.5 on Windows 10 (3.0Ghz i9, RTX 2070ti, 64gb) and MacOS Big Sur (2.3Ghz i9, Radeon Pro 5500M, 64gb)
Re: Moho 12 randomly crashing when selecting layers
Installed the update and all is good.
Thank you for all the hard work!
Thank you for all the hard work!
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Re: Moho 12 randomly crashing when selecting layers
Yup. With what ive been hearng about it
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Re: Moho 12 randomly crashing when selecting layers
I know right. Its about timeEHCB wrote:Glad to hear a fix is coming soon!
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Re: Moho 12 randomly crashing when selecting layers
Yh. everything is fine nowHeadsquirrels wrote:Just updated and everything seems a-okay. Thanks!jmartins wrote:Hey everyone,
We've just release 12.5.1 (for MacOS only). The only fix is the drag and drop crash but, so this should no longer be an issue.
- kimandreasjohansson
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Re: Moho 12 randomly crashing when selecting layers
I´m happy it works now. But please step up your game with beta testing in advance for the next major mac os release. Almost two months without a working software is not really acceptable for a software that claims to be for professional use.
And like I have mentioned, when it comes to education you can´t rely on classroom macs to linger on old os versions to be compatible with your software. Cause when schools buy new macs they obviously gets shipped with the new os version. And pretty much all the small and major art schools I have worked at or visited around the nordic countries use macs almost entirely. Here in Sweden windows computers are very rarely seen among visual artists at all to be honest. I have no numbers of how many of them that use Moho obviously, but just a thought. Loosing good support and trust from these mac users might loose you a pretty large user base.
Gonna stop ranting now, still love Moho and really hope that this was an exception of a bug.
And like I have mentioned, when it comes to education you can´t rely on classroom macs to linger on old os versions to be compatible with your software. Cause when schools buy new macs they obviously gets shipped with the new os version. And pretty much all the small and major art schools I have worked at or visited around the nordic countries use macs almost entirely. Here in Sweden windows computers are very rarely seen among visual artists at all to be honest. I have no numbers of how many of them that use Moho obviously, but just a thought. Loosing good support and trust from these mac users might loose you a pretty large user base.
Gonna stop ranting now, still love Moho and really hope that this was an exception of a bug.
Visual artist based in Sweden.
iMac 5K (2017) 3.4 ghz i5, radeon pro 570, 16 gb ram
MacBook Air m1 16 gb ram
iMac 5K (2017) 3.4 ghz i5, radeon pro 570, 16 gb ram
MacBook Air m1 16 gb ram
Re: Moho 12 randomly crashing when selecting layers
That is an amusing and highly doubtful claim but I haven't surveyed Sweden on the topic.kimandreasjohansson wrote: Here in Sweden windows computers are very rarely seen among visual artists at all, to be honest.
Actually, this idea could make me lose a little for respect for Sweden, I thought they had more imagination.
Just so you know, this site is not run by Smith Micro, addressing the posts to the development team here is a pretty pointless exercise.
- kimandreasjohansson
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Re: Moho 12 randomly crashing when selecting layers
Yeh, well of course I speak out of my own experience. Might have exaggerated a little! What I should have said is that I rarely see it, others might have a completely different perspective. And then I´m talking about general fine arts and design schools and not specialized animation educations and studios where It´s probably a different story.chucky wrote:That is an amusing and highly doubtful claim but I haven't surveyed Sweden on the topic.kimandreasjohansson wrote: Here in Sweden windows computers are very rarely seen among visual artists at all, to be honest.
Actually, this idea could make me lose a little for respect for Sweden, I thought they had more imagination.
Just so you know, this site is not run by Smith Micro, addressing the posts to the development team here is a pretty pointless exercise.
At least in this thread a lead developer seems to be both reading and answering so I don´t think it´s that pointless. Anyway, this issue is solved now so I´m happy for now!
Visual artist based in Sweden.
iMac 5K (2017) 3.4 ghz i5, radeon pro 570, 16 gb ram
MacBook Air m1 16 gb ram
iMac 5K (2017) 3.4 ghz i5, radeon pro 570, 16 gb ram
MacBook Air m1 16 gb ram