How To Cancel Anime Studio 8 trial?
Posted: Fri Oct 21, 2011 5:36 am
Well I downloaded the trial for this software and installed it but I would like to cancel my trial because it says that if I don't then it will bill me $200
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Posted: Fri Oct 21, 2011 6:15 am
Its incredible at what some people post here.
Posted: Fri Oct 21, 2011 7:01 am
Thanks for the unhelpful post
I've tried searching on their website and Googling the question but it just says that I should cancel it but not HOW to cancel it
I've tried searching on their website and Googling the question but it just says that I should cancel it but not HOW to cancel it
Posted: Fri Oct 21, 2011 8:28 am
sbtamu, its a legitimate question. I don't like thiskind of process where you have to give you cc details in order to just download a trial.sbtamu wrote:Its incredible at what some people post here.
Dyson, i will try and see if i can find some info for you.
how long do you have left on your trial? Maybe if you contacted support directly at content paradise or from smith micro but i am looking for an answer for you myself.
Posted: Fri Oct 21, 2011 8:36 am
You have to create a ticket from this page, Dyson.Dyson6 wrote:Thanks for the unhelpful post
I've tried searching on their website and Googling the question but it just says that I should cancel it but not HOW to cancel it
http://support.smithmicro.com/cs/smkb.c ... er/ask.php
more info here:
http://support.smithmicro.com/cs/smkb.c ... _topview=1
Posted: Fri Oct 21, 2011 11:13 am
They let me have a trial without giving my credit card number, and the world didn't end.
They should just let everyone do it. It's really no big deal.
They should just let everyone do it. It's really no big deal.
Posted: Fri Oct 21, 2011 5:14 pm
oOo tough crowd!sbtamu wrote:Its incredible at what some people post here.
The only reason I can see for this long winded approach to not getting charged for software you don't want to buy, is to get the frustrated to give up and take a $200 hit. Why not make a desirable app instead?
Imagine if, once you tried on clothes in a shop, your cash is withheld from you until you expressly state in writing to one of the sales reps that you were not interested in purchasing!
Posted: Sat Oct 22, 2011 12:26 am
Ooh, tough crowd.crsP wrote:Why not make a desirable app instead?
Exactly. This is just a 30-day money back guarantee, just dressed up as a "free" demo. While I don't think SM are hoping people will give up and let them keep the money, I do think it's unnecessary and it's hurting the potential market.crsP wrote:Imagine if, once you tried on clothes in a shop, your cash is withheld from you until you expressly state in writing to one of the sales reps that you were not interested in purchasing!
Didn't Animation Master use to only have a 30 day MBG? And then they added a cheaper rental model because they were losing sales?
Posted: Sat Oct 22, 2011 12:34 am
viewtopic.php?t=19674
Also this here http://my.smithmicro.com/email_web/anim ... de-sale-2/ seems to still be active. Type in your serial number and see if it gives it to you for 99 USD.
Also this here http://my.smithmicro.com/email_web/anim ... de-sale-2/ seems to still be active. Type in your serial number and see if it gives it to you for 99 USD.