The selected audio file is never supported.

MrRamone · Post by **MrRamone** » Wed Sep 14, 2011 4:04 am

Hi there,

Does anyone know how to convert an mp3 file to the supported audio formats without getting the annoying "The selected audio file is not supported."?

It seems that ASP is just rejecting any audio file I try to get in it.

Is there a specific bitrate, size, or something?

GCharb · Post by **GCharb** » Wed Sep 14, 2011 4:41 am

I usually use mp3 at 44100 or 4800 hz at 192 or 320 kbs.

MrRamone · Post by **MrRamone** » Wed Sep 14, 2011 6:11 am

GCharb wrote:I usually use mp3 at 44100 or 4800 hz at 192 or 320 kbs.

It's already at 44100 and 320 kbs (also i tried with 192) but it still not working. Thank you for your interest man.

SvenFoster · Post by **SvenFoster** » Wed Sep 14, 2011 6:54 am

I almost always had to write them out as .wav files to get them to work

MrRamone · Post by **MrRamone** » Wed Sep 14, 2011 7:55 am

SvenFoster wrote:I almost always had to write them out as .wav files to get them to work

I've already tried with .wav, .mp3, .au, switched settings like bitrate, quality, stereo/mono.

The original audio file comes in a mp3, that i converted into several other formats using every format changing software out there. I even put the file into audacity and exported as a .wav file, but I keep getting that error.

SvenFoster · Post by **SvenFoster** » Wed Sep 14, 2011 8:44 am

Why dont you upload a clip to one of the free filesharing sites. Someone will try to use it.

jahnocli · Post by **jahnocli** » Wed Sep 14, 2011 9:47 am

Have you tried importing it into Audacity and then exporting it as a .wav file?

slowtiger · Post by **slowtiger** » Wed Sep 14, 2011 10:21 am

AS is picky with imported items and their names. Check if there's any non-7-bit-ASCII character in it. (Like äöißÄÖÜé and so on)

Genete · Post by **Genete** » Wed Sep 14, 2011 10:45 am

jahnocli wrote:Have you tried importing it into Audacity and then exporting it as a .wav file?

MrRamone wrote:I even put the file into audacity and exported as a .wav file, but I keep getting that error.

-G

jahnocli · Post by **jahnocli** » Wed Sep 14, 2011 1:20 pm

GCharb · Post by **GCharb** » Wed Sep 14, 2011 2:44 pm

When you export .wav, do you set it to PCM?

Here is a file of mine with sound, works perfect.

48000hz in pcm format

http://www.mediafire.com/?f500d9scj8dj42r

MrRamone · Post by **MrRamone** » Thu Sep 15, 2011 6:08 am

Still not working guys. Thank you all for your support!

slowtiger wrote:AS is picky with imported items and their names. Check if there's any non-7-bit-ASCII character in it. (Like äöißÄÖÜé and so on)

There's something I didn't knew! But the name is just actually "Audio". Thanks.

GCharb wrote:When you export .wav, do you set it to PCM?

Here is a file of mine with sound, works perfect.

48000hz in pcm format

http://www.mediafire.com/?f500d9scj8dj42r

PCM is set. Nice animation BTW!

2ner · Post by **2ner** » Thu Sep 15, 2011 4:31 pm

I thought GCharb's PCM tip would work because that's what Maya requires for wave files.

Genete · Post by **Genete** » Thu Sep 15, 2011 5:15 pm

Does the Tutorial 5 Vista.wav file import correctly?
-G

MrRamone · Post by **MrRamone** » Thu Sep 15, 2011 5:59 pm

Update [16/09/2011]
I was ordered (by the song author) to remove the link. It's okay, I got it to work now.

So, nothing actually worked.

Here is the original audio file.

[Here used to be a link]

If you can get it to work, let me know.

Thank you all!