how to reinstall Moho 13

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willwillwill
Posts: 50
Joined: Mon Nov 14, 2016 11:13 am

how to reinstall Moho 13

Post by willwillwill » Sun Nov 22, 2020 5:00 am

Hello
I tried to use the Smith micro help line but they required loads of technical specks I didn't have handy so I hope it's ok.
Basically, my Moho 13 started not opening and telling me I need to reinstall moho. I have now successfully uninstalled it but i think along with it went the installer. I think I still have my licence key around somewhere, if I could get a moho 13 installer I would be very grateful
thanks
willwillwill
Posts: 50
Joined: Mon Nov 14, 2016 11:13 am

Re: how to reinstall Moho 13

Post by willwillwill » Sun Nov 22, 2020 5:57 am

Just an update,
I did manage to find an installer that was old, I installed it and am now getting the exact same message which is
A fatal error occurred loading this application
reinstall the application the application to correct the problem. (Error -2023)

This was the original message I was getting which prompted me to uninstall, then I found an older installer and got the exact same message. I am just now trying to finish a project that has taken me a few years, I am hoping it is something that can be fixed but at this point I don't know how.

Thanks so much
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SimplSam
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Location: London, UK
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Re: how to reinstall Moho 13

Post by SimplSam » Sun Nov 22, 2020 9:01 pm

It may help - if you let (us) know what version of operating system you are using.
Moho 12.5/13.02 » Win 10 Pro 64GB » NVIDIA GTX 1080ti 11GB

Sam
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Greenlaw
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Re: how to reinstall Moho 13

Post by Greenlaw » Mon Nov 23, 2020 4:14 am

You can download the latest installer from here:

https://www.mohoanimation.com/moho-updates.shtml
D.R. Greenlaw
Artist/Partner - Little Green Dog | Little Green Dog Channel on Vimeo | Greenlaw's Demo Reel 2019 Edtion
Lead Digital Animator, Dreamworks Animation

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