Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Additional Resources

Here are some extra resources that you might find helpful:

Get started with Moho 13: Moho 13 Tutorial Guide

Complete reference to all of Moho 13's features: Moho 13 User Manual

To interact with other Moho users, please visit the Moho Forum or Moho Discord

Moho 14 Tutorial Guide

Moho 14 User Manual

Activation/Deactivation Information

If you’ve reached the maximum number of installations of Moho or if you’ve lost your computer, you can remove all of your activations here:

Moho 13 & 13.5 Remove All Activations

Moho 14 Remove All Activations

If you are installing Moho on a computer that does not have an internet connection, you will need to use offline/manual activation (see pages 9 to 12 of the Moho 13.5 User Manual, or chapter 1.05 of the Moho 14 User Manual) here:

Moho 13 & 13.5 Offline/Manual Activation

Moho 14 Offline/Manual Activation

If Moho is installed on a computer that does not have an internet connection, you will need to use offline/manual deactivation (see pages 13 to 15 of the Moho 13.5 User Manual, or chapter 1.06 of the Moho 14 User Manual) here:

Moho 13 & 13.5 Offline/Manual Deactivation

Moho 14 Offline/Manual Deactivation