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anime studio not responding error

Posted: Sat Feb 25, 2017 12:35 am
by taftdavidhaynes
I open the Barn scene, and make a balloon cloud, type a few words, and a error says Anime studio is not responding and needs to close. It has never did this before. What is wrong?

Re: anime studio not responding error

Posted: Sat Feb 25, 2017 2:29 am
by dueyftw
STOP! Don't open it again. All Anime Studio files and Moho are text files. Post it to a file sharing site and someone here will look at it and see if it can be fixed, if I don't get to it.

Dale

Re: anime studio not responding error

Posted: Sat Feb 25, 2017 3:18 am
by synthsin75
Sounds like a problem with installed fonts.

Re: anime studio not responding error

Posted: Sat Feb 25, 2017 4:22 pm
by taftdavidhaynes
dueyftw wrote:STOP! Don't open it again. All Anime Studio files and Moho are text files. Post it to a file sharing site and someone here will look at it and see if it can be fixed, if I don't get to it.

Dale
Thank you for your response Dale. Don't open Anime Studio Again? or don't open that scene again. I am afraid that I don't know what a file sharing site is, could you recommend one. :?:

Re: anime studio not responding error

Posted: Sat Feb 25, 2017 7:15 pm
by VĂ­ctor Paredes
You can use dropbox or any similar service.
Please share the file with the issue and some details as:
- What version of the software are you using?
- What font are you using?
- Are you on windows or mac?
- Is "Create a text layer" checked in the Insert text dialog?
- Can you reproduce the issue in an empty file?

You can continue using the software with no problems. It's probably a very specific issue related to fonts. When you say "the Barn scene" are you talking about the "barnstory.anme" file? (I can't reproduce the crash with it in Moho 12).

Re: anime studio not responding error

Posted: Wed Mar 01, 2017 10:39 pm
by taftdavidhaynes
taftdavidhaynes wrote:I open the Barn scene, and make a balloon cloud, type a few words, and a error says Anime studio is not responding and needs to close. It has never did this before. What is wrong?
\I found my problem, it was a problem with the settings for the balloon cloud. The ratio of text to balloon size was set very high. Over 200%

:D