Moho Forum

Greenlaw wrote: ↑Tue Jan 04, 2022 5:25 pm Wow, that sounds really extreme and unusual. My thoughts:

1. Have you checked for negative keyframes using Synthsin's tool?

2.Is there any particular activity that causes a crash? If so, try removing the item (movie, vector, bitmap) you're working with and see if that makes the scene any more stable. It's possible you have an imported file that's partially corrupted. (If you're importing a movie file, that would be my primary suspect. After that, maybe an audio file.) If a corrupted item turns out to be the problem, trying getting a clean copy from the source. Sometimes just opening and resaving the file in a compatible program can do the trick.

I haven't seen crashes like what you're describing in many years of using Moho, but one of these two was usually the cause.

Hope you figure this out.

Mad Dog wrote: ↑Mon Feb 21, 2022 8:46 pm Just thought I'd add to this Frequent Crashing post as I too am having at least 1 or 2 per hour. The most recent was when I created a switch layer, and prior to that was when I imported a jpg image. There seems to be no real rhyme nor reason to it. It's really annoying though. I'm on Windows 11, just so you Mac people don't think you are getting all the fun. Problem since install of 13.5.2; was quite stable prior to that.

SimplSam wrote: ↑Wed Dec 08, 2021 3:00 am I attempted to recreate these failures with Patch or just Vectors layers. I had some random fails during clicking around with lots of vector layers, but not consistent/repeatable enough to demonstrate.

However, whilst working with Patches - I tried to add a new one at one stage and Moho crashed. I then boiled that down to the following repeatable fail:

1. Create new document
2. Add a Shape
3. Select Shape (with Select Shape tool)
4. Ensure Style panel is docked & active
5. Attempt to add a new Patch* layer
6. Moho crashes

* note: Also tried adding Group, Bone, Note, Text - which sometimes also failed. Patch was however the most reliable!

Again I could not repeat the failures in other Moho versions, nor with the Style panel hidden or undocked.

Lost Marble wrote: ↑Thu Feb 24, 2022 11:42 pm ...a fix will be coming in the next update. Thank you!

Lost Marble wrote: ↑Thu Feb 24, 2022 11:42 pm[...]By the way, the root cause of the crash doesn't seem to be new to 13.5.2. It looks like it's been there for a long time. But the nature of memory corruption is that sometimes a program can do something bad that can slip through the cracks or not actually trigger a crash until sometime later. It could be that an unrelated change in 13.5.2 made Moho's memory layout less resilient to this actual error.

Lukas wrote: ↑Fri Feb 25, 2022 11:36 am Ooooh, I am very curious if this fixes any of the unexplainable crashes we've been having that I never really got to reproduce or could even pin-point. The error seems similar.