I entered an incorrect email address when purchasing the upgrade from version 13.5 to version 14.

animator SungWon · Post by **animator SungWon** » Mon Sep 18, 2023 1:06 pm

I entered an incorrect email address when purchasing the upgrade from version 13.5 to version 14.

I contacted Moho, but there was no response.
Is there any other way to check the serial number of version 14 that I purchased?

I entered the wrong email address to receive the serial number when purchasing, and there is no way to check it again...

SimplSam · Post by **SimplSam** » Mon Sep 18, 2023 5:10 pm

How did you contact them?

https://lostmarble.com/support/

or

https://moho.lostmarble.com/pages/contact

(if you did one - try the other)

animator SungWon · Post by **animator SungWon** » Mon Sep 18, 2023 7:24 pm

SimplSam wrote: ↑Mon Sep 18, 2023 5:10 pm How did you contact them?

https://lostmarble.com/support/

or

https://moho.lostmarble.com/pages/contact

(if you did one - try the other)

I inquired through two links.
I didn't get a reply from either side...

Add to
sales@lostmarble.com
I also sent an inquiry email through .

I am waiting for an answer...

I entered an incorrect email address when purchasing the upgrade from version 13.5 to version 14.

I entered an incorrect email address when purchasing the upgrade from version 13.5 to version 14.

Re: I entered an incorrect email address when purchasing the upgrade from version 13.5 to version 14.

Re: I entered an incorrect email address when purchasing the upgrade from version 13.5 to version 14.