Can not activate Moho with the correct serialnumber

Discuss Moho bugs (or suspected bugs) with other users. To report bugs to Smith Micro, please visit support.smithmicro.com

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Erich Scheidle
Posts: 16
Joined: Sun Dec 18, 2022 6:28 pm

Can not activate Moho with the correct serialnumber

Post by Erich Scheidle »

I have another issue with this software. I can not activate it, although I entered the correct serial number. I swear, it is the reason I hate buying this pieces of software. It is always something with them! No wonder, so many people download them illegally. We can not even start them up, although I paid over 300 bucks for this piece of junk! Can anyone help me?
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synthsin75
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Re: Can not activate Moho with the correct serialnumber

Post by synthsin75 »

Did you enter zeroes as Os?
Erich Scheidle
Posts: 16
Joined: Sun Dec 18, 2022 6:28 pm

Re: Can not activate Moho with the correct serialnumber

Post by Erich Scheidle »

No, as 0s, but now I have this stupid error 7089 again.
Erich Scheidle
Posts: 16
Joined: Sun Dec 18, 2022 6:28 pm

Re: Can not activate Moho with the correct serialnumber

Post by Erich Scheidle »

Here lies my issue: I just can not enter my serial number any more.

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Erich Scheidle
Posts: 16
Joined: Sun Dec 18, 2022 6:28 pm

Re: Can not activate Moho with the correct serialnumber

Post by Erich Scheidle »

Does no one know what I can do? I tried everything. Serial number is not working, I sometimes get that error 7089. I have no Lost Marble folder on my Mac and also no Smith Micro folder, or what ever that is. Nothing works! I paid money for this software, and it barely functions! Can even open and start it!
Daxel
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Joined: Wed Mar 27, 2019 8:34 pm

Re: Can not activate Moho with the correct serialnumber

Post by Daxel »

Erich Scheidle wrote: Wed Sep 13, 2023 10:16 pm Does no one know what I can do? I tried everything. Serial number is not working, I sometimes get that error 7089. I have no Lost Marble folder on my Mac and also no Smith Micro folder, or what ever that is. Nothing works! I paid money for this software, and it barely functions! Can even open and start it!
Have you opened a support ticket with your problem?
Erich Scheidle
Posts: 16
Joined: Sun Dec 18, 2022 6:28 pm

Re: Can not activate Moho with the correct serialnumber

Post by Erich Scheidle »

I don't even know what a support ticket is.
Erich Scheidle
Posts: 16
Joined: Sun Dec 18, 2022 6:28 pm

Re: Can not activate Moho with the correct serialnumber

Post by Erich Scheidle »

NO, NOTHING WORKS! ABSOLUTELY NOTHING WOKS! WHAT A WASTE OF MONEY! 400 BUCKS DOWN THE DRAIN! AND FOR WHAT? FOR A PIECE OF JUNK, THAT DOESN'T EVEN WANT TO OPEN! Sadly, I-m sure that I won't get my money back...
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Víctor Paredes
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Re: Can not activate Moho with the correct serialnumber

Post by Víctor Paredes »

Erich Scheidle wrote: Wed Sep 13, 2023 11:42 pm I don't even know what a support ticket is.
You can contact our support team here and they will help you with the issue:
https://www.lostmarble.com/support/
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