Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5

Pesto · Post by **Pesto** » Mon Aug 07, 2023 1:03 am

I have tried numerous times and I keep getting this error message. Does anyone know what is the problem?

Error message says:

A fatal error occurred loading application
Reinstall this application to correct the problem (Error - 7089)

Thanks

Post by **Víctor Paredes** » Mon Aug 07, 2023 7:21 am

Hello, Pesto. The -7089 error message typically means a Moho support file has gotten corrupted on your Mac (maybe you migrated your data from your old Mac to your new one, and the problem probably happened during that process). Make sure you've completely closed out of Moho, then delete this "Lost Marble" folder:
/Users/Shared/Library/Application Support/Lost Marble

Restart Moho and see if it works any better now.

Pesto · Post by **Pesto** » Mon Aug 07, 2023 8:45 pm

Thank you for the help. Yes I did migrate from another Macbook. I did what you said and it installed perfectly and runs great. Thank you Victor!

Post by **Víctor Paredes** » Mon Aug 07, 2023 9:25 pm

Great. You are welcome

Erich Scheidle · Post by **Erich Scheidle** » Wed Sep 13, 2023 9:42 pm

I tried it, but there is no Lost Marble folder on my Mac. What should I do?

Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5

Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5

Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5

Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5

Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5

Re: Can't install Moho 13.5 on M1 Macbook Air running Ventura 13.5