Confusion with registering Anime Pro
Moderators: Víctor Paredes, Belgarath, slowtiger
Confusion with registering Anime Pro
When I first purchased Moho way back in the industrial age, I received a serial number for it. Then some time went by and my serial number was valid for upgrades for a while. Then at one point, there was a fairly major upgrade, and I paid a small amount of money to receive an "upgrade code" that I had to use in conjunction with my original serial number.
So when I first went to download Anime Pro, and the website prompted me for a serial number, I wasn't sure which code to use so I used the original one, and it accepted it. But now that I have it installed, it's telling me it's in trial mode and I need to supply a registration code. I tried my old number first, and then my "upgrade number", and it didn't take either one.
Help?
So when I first went to download Anime Pro, and the website prompted me for a serial number, I wasn't sure which code to use so I used the original one, and it accepted it. But now that I have it installed, it's telling me it's in trial mode and I need to supply a registration code. I tried my old number first, and then my "upgrade number", and it didn't take either one.
Help?
-Keith
Oops, never mind!
Derrr, I just realized there is a new serial number provided with my receipt.
Thanks anyway! I know you all would have been helpful if I hadn't figured that out!
Thanks anyway! I know you all would have been helpful if I hadn't figured that out!
-Keith
I have the same problem, only with one thing - I can't find my new serial number anywhere in the invoice I recieved, or anywhere on my homepage within Content Paradise. It says on CP's help section that the serial number ought to appear underneath the download link, but it isn't there. I contacted CP early yesterday morning (using their "ticket" system) and they haven't replied. I'm just wondering if I screwed something up during the transaction...
No not that part mate, underneath all of that should be something like this:Chriddof wrote:Is it that code underneath the box that says "SKU"? Because if it is, I tried it and Anime Studio refused it.
Selected options: Platform: Windows
Delivery: Electronic Download
Full/Upgrade: Upgrade from Anime Studio 5
Type: Retail
* Issued Serial Number: ??????-????-????-????-????-????