Moho 12 randomly crashing when selecting layers

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Re: Moho 12 randomly crashing when selecting layers

Postby Headsquirrels » Fri Nov 02, 2018 9:05 pm

Thank heavens! I'm using Moho for the first time and it was a bit of an unpleasant surprise when I found my shiny new software kept crashing!
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Re: Moho 12 randomly crashing when selecting layers

Postby Greenlaw » Fri Nov 02, 2018 9:22 pm

Sorry to hear that. Hopefully the upcoming Mac fix will get things going for you. When it's working properly, Moho Pro is fantastic software. FWIW, version 12 has been very stable at the studio where I work, (at least on Windows,) and we've used it successfully in multiple TV shows.
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Re: Moho 12 randomly crashing when selecting layers

Postby Headsquirrels » Fri Nov 02, 2018 9:27 pm

Updating to Mojave has blitzed quite a few of my Mac apps. I think it’ll be quite some time before I update again. Hopefully Moho will be fully operational soon!
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Re: Moho 12 randomly crashing when selecting layers

Postby EHCB » Mon Nov 05, 2018 11:59 am

Glad to hear a fix is coming soon!
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Re: Moho 12 randomly crashing when selecting layers

Postby Xork » Tue Nov 06, 2018 5:03 pm

awesome possum
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Re: Moho 12 randomly crashing when selecting layers

Postby jmartins » Wed Nov 14, 2018 8:19 pm

Hey everyone,

We've just release 12.5.1 (for MacOS only). The only fix is the drag and drop crash but, so this should no longer be an issue.
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Re: Moho 12 randomly crashing when selecting layers

Postby Headsquirrels » Wed Nov 14, 2018 9:10 pm

jmartins wrote:Hey everyone,

We've just release 12.5.1 (for MacOS only). The only fix is the drag and drop crash but, so this should no longer be an issue.


Just updated and everything seems a-okay. Thanks!
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Re: Moho 12 randomly crashing when selecting layers

Postby barrysampson » Wed Nov 14, 2018 9:38 pm

Thanks João. That's great news.
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Re: Moho 12 randomly crashing when selecting layers

Postby Chung123 » Wed Nov 14, 2018 11:37 pm

Installed the update and all is good.

Thank you for all the hard work!
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Re: Moho 12 randomly crashing when selecting layers

Postby Plecithince » Sat Nov 17, 2018 12:33 am

Yup. With what ive been hearng about it
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Re: Moho 12 randomly crashing when selecting layers

Postby Plecithince » Sat Nov 17, 2018 12:34 am

EHCB wrote:Glad to hear a fix is coming soon!


I know right. Its about time
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Re: Moho 12 randomly crashing when selecting layers

Postby Plecithince » Sat Nov 17, 2018 12:37 am

Headsquirrels wrote:
jmartins wrote:Hey everyone,

We've just release 12.5.1 (for MacOS only). The only fix is the drag and drop crash but, so this should no longer be an issue.


Just updated and everything seems a-okay. Thanks!


Yh. everything is fine now
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Re: Moho 12 randomly crashing when selecting layers

Postby kimandreasjohansson » Sun Nov 18, 2018 1:51 am

I´m happy it works now. But please step up your game with beta testing in advance for the next major mac os release. Almost two months without a working software is not really acceptable for a software that claims to be for professional use.

And like I have mentioned, when it comes to education you can´t rely on classroom macs to linger on old os versions to be compatible with your software. Cause when schools buy new macs they obviously gets shipped with the new os version. And pretty much all the small and major art schools I have worked at or visited around the nordic countries use macs almost entirely. Here in Sweden windows computers are very rarely seen among visual artists at all to be honest. I have no numbers of how many of them that use Moho obviously, but just a thought. Loosing good support and trust from these mac users might loose you a pretty large user base.

Gonna stop ranting now, still love Moho and really hope that this was an exception of a bug.
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Re: Moho 12 randomly crashing when selecting layers

Postby chucky » Mon Nov 19, 2018 8:40 am

kimandreasjohansson wrote: Here in Sweden windows computers are very rarely seen among visual artists at all, to be honest.


That is an amusing and highly doubtful claim but I haven't surveyed Sweden on the topic.
Actually, this idea could make me lose a little for respect for Sweden, I thought they had more imagination. :mrgreen:

Just so you know, this site is not run by Smith Micro, addressing the posts to the development team here is a pretty pointless exercise.
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Re: Moho 12 randomly crashing when selecting layers

Postby kimandreasjohansson » Mon Nov 19, 2018 12:43 pm

chucky wrote:
kimandreasjohansson wrote: Here in Sweden windows computers are very rarely seen among visual artists at all, to be honest.


That is an amusing and highly doubtful claim but I haven't surveyed Sweden on the topic.
Actually, this idea could make me lose a little for respect for Sweden, I thought they had more imagination. :mrgreen:

Just so you know, this site is not run by Smith Micro, addressing the posts to the development team here is a pretty pointless exercise.


Yeh, well of course I speak out of my own experience. Might have exaggerated a little! :lol: What I should have said is that I rarely see it, others might have a completely different perspective. And then I´m talking about general fine arts and design schools and not specialized animation educations and studios where It´s probably a different story.

At least in this thread a lead developer seems to be both reading and answering so I don´t think it´s that pointless. Anyway, this issue is solved now so I´m happy for now! :wink:
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