Page 1 of 1

Upgrade to pro 12.4 won't take

Posted: Thu Dec 21, 2017 5:48 am
by Trollblood
After using debut for a few months I decided to upgrade to 12.4 Pro. I purchased the download, went through the installation, but when it finished it just said "Installation successful!" and that was that. I tried opening Moho and just got the same old Debut opening screen. Tried going to the Help menu and clicking on Update License. All it tells me ins that the License has been updated. Tried everything I've seen on this forum (I think). Tried it again and again,but no dice.
Then I drug Moho to the trash, emptied it, made sure it was not in the Applications folder anymore, re-installed 12.4 from my pro purchase download.
DEBUT!
What the heck?
Any ideas?

Re: Upgrade to pro 12.4 won't take

Posted: Thu Dec 21, 2017 4:10 pm
by Trollblood
Never mind. Solved my own problem. Forgot to deactivate Debut.

Re: Upgrade to pro 12.4 won't take

Posted: Thu Dec 21, 2017 8:30 pm
by Greenlaw
Glad you got it figured out.

BTW, after you've registered as a Pro user, you can switch from Pro to Debut and back again by going into the Preferences. This is useful if you need to create a lesson for Debut users but have the Pro version installed.

Re: Upgrade to pro 12.4 won't take

Posted: Fri Dec 22, 2017 6:34 am
by Trollblood
Thanks! Good idea.