moho pro stop working !!

General Moho topics.

Moderators: Fahim, Distinct Sun, Víctor Paredes, erey, Belgarath, slowtiger

Post Reply
imwm
Posts: 17
Joined: Thu Aug 18, 2016 5:23 pm

moho pro stop working !!

Post by imwm » Thu Aug 24, 2017 9:11 am

moho stop working every time i try to add something to the library and i lose the work even if i saved it
that cant makes me do any long work in moho pro
i am very sad from the time i bought this not what i want

and yes my moho up to date !!
User avatar
chucky
Posts: 3939
Joined: Sun Jan 28, 2007 4:24 am
Location: Van Diemen's Land
Contact:

Re: moho pro stop working !!

Post by chucky » Thu Aug 24, 2017 9:54 am

Just don't use the library then , until you work out what is going wrong. :shock:
Sequential offender.
my latest animations
imwm
Posts: 17
Joined: Thu Aug 18, 2016 5:23 pm

Re: moho pro stop working !!

Post by imwm » Thu Aug 24, 2017 10:05 am

thanks but this not helping me library is important thing in moho if it is keep crashing what the use of moho
also it crash even i dont use the library

i were expecting to do my work in smoth and fast but till now i do nothing i am very very sad
User avatar
chucky
Posts: 3939
Joined: Sun Jan 28, 2007 4:24 am
Location: Van Diemen's Land
Contact:

Re: moho pro stop working !!

Post by chucky » Thu Aug 24, 2017 11:49 am

:(
Sequential offender.
my latest animations
User avatar
jmartins
Posts: 63
Joined: Mon Jun 05, 2017 12:18 pm

Re: moho pro stop working !!

Post by jmartins » Fri Aug 25, 2017 10:37 am

Hey imwm,

Can you describe how you do crash the application by importing something into the library, or provide us with the file you're importing?

No user has ever reported any issue with the library, and I've just used the feature and seems to be working fine. If you can help reproduce the problem it's a setip into trying to solve it.
João Martins
Lead Developer - Moho
Smith Micro
imwm
Posts: 17
Joined: Thu Aug 18, 2016 5:23 pm

Re: moho pro stop working !!

Post by imwm » Fri Aug 25, 2017 2:50 pm

if i add something it crash and also if i use the actions sometimes it is not stable i dont know why
should i reinstall it !!
User avatar
jmartins
Posts: 63
Joined: Mon Jun 05, 2017 12:18 pm

Re: moho pro stop working !!

Post by jmartins » Fri Aug 25, 2017 3:06 pm

imwm wrote:if i add something it crash and also if i use the actions sometimes it is not stable i dont know why
should i reinstall it !!
I would advise you to reinstall it, and try to replicate the issue, as I'm not sure what can be causing it from your description.

If the problem persists, we need you to file an issue with more details, perhaps a video of the issue happening, or a scene file for us to check.
João Martins
Lead Developer - Moho
Smith Micro
Post Reply