Moho not upgrading to Pro
Posted: Thu Aug 17, 2017 12:15 am
Hi, I have a really hard time to get my Moho Debut to upgrade to pro.
I bought the upgrade, got a download link and a serial number, but no matter what I do, I somehow always end up with Debut again.
Using the installer I got gets me to Debut. Uninstalling Moho and installing gets me Debut. Installing the demo version gets me Debut. Removing the old licence and entering the Pro licence gets me Debut.
I don't get it. Did I get the wrong installer? Am I doing something wrong?
Searching google and these forums didn't help at all.
I sent a request to technical support this morning, but they still haven't answered me.
Can anyone tell me what's going on?
I bought the upgrade, got a download link and a serial number, but no matter what I do, I somehow always end up with Debut again.
Using the installer I got gets me to Debut. Uninstalling Moho and installing gets me Debut. Installing the demo version gets me Debut. Removing the old licence and entering the Pro licence gets me Debut.
I don't get it. Did I get the wrong installer? Am I doing something wrong?
Searching google and these forums didn't help at all.
I sent a request to technical support this morning, but they still haven't answered me.
Can anyone tell me what's going on?