Page 1 of 1
Error: Asking for Serial Number again
Posted: Mon Dec 08, 2014 9:00 pm
by villatlf
My Anime studio ver 10 is being intalled for one month. I registered it with the new serial number (ver 10) and previous serial number (ver 7), when I upgraded it. Now is asking for the serial number again and it only allow me to run Anime ver 10 in demo versión. I tried to register again, but now it is not accepting my serial numbers.
Please help,
Francisco
Re: Error: Asking for Serial Number again
Posted: Mon Dec 08, 2014 10:46 pm
by Greenlaw
I would contact support directly.
Maybe you need to reinstall or maybe they need to reset their license server for your serial number? Check with them to be sure before doing anything though.
G.
Re: Error: Asking for Serial Number again
Posted: Tue Dec 16, 2014 3:21 pm
by GCharb
Have you tried un-registering your installation, then registering it again?
Re: Error: Asking for Serial Number again
Posted: Tue Dec 16, 2014 4:07 pm
by drumlug13
Make sure you use all Caps & also there are no letter O's ... Use Zeros ... I made that mistake a few times.
... Actually now that I'm thinking about it maybe that was Manga Studio ... Not sure but it's worth a shot.
Re: Error: Asking for Serial Number again
Posted: Tue Dec 16, 2014 6:11 pm
by Fahim
Yes, please make sure to contact tech support immediately in order to help remedy your issue.
https://support.smithmicro.com/app/util ... direct/ask
I apologize for any inconvenience this has caused you.
Regards,
Fahim
Re: Error: Asking for Serial Number again
Posted: Tue Dec 30, 2014 1:27 am
by villatlf
It is working now. I do not know what had happened.
Thank you very much.