Reproducible Crash Bug on rendering entire scene ASP 5.6

Tungsten · Post by **Tungsten** » Sat Apr 26, 2008 10:35 pm

Whenever I try to export a file Anime Studio crashes. The only time it works is when a export a tiny three second or less file made after I bought the program. None of the files I made using the demo export. I downloaded the file to fix the problem, but whenever I try to open it, it crashes. I need to finish an important animation for school and I could really use some help.

montblankdesign · Post by **montblankdesign** » Sun Apr 27, 2008 12:30 am

what platform are you on?
Mac or PC?

If you are on a Mac you probably need the mystery update.
take a look below from the thread:

Reproducible Crash Bug on rendering entire scene ASP 5.6

Joined: 03 Aug 2004
Posts: 1619
Location: Scotts Valley, California, USA
Posted: Mon Apr 07, 2008 7:32 pm Post subject:
OK, I've got an update...

I've uploaded some new application files that I believe fix the export crashing bug on the Mac. This is NOT an "official" release. I'd first like to get confirmation from users who have experienced the crash to see if it fixes the problem. So if you have had an export crash on Mac, please try one of these files and let me know how it goes. You can download them here:

Anime Studio:
http://www.lostmarble.com/downloads/AS_ ... bugfix.zip

Anime Studio Pro:
http://www.lostmarble.com/downloads/ASP ... bugfix.zip

These are only for Mac (no export crash on Windows), and are not full installers. If you unzip the package, you'll see just the main application file. Simply replace the existing "Anime Studio.app" or "Anime Studio Pro.app" file in the application folder.

Again, please let me know if export works properly for you after installing the new app file.

Thanks,

-Mike

P.S.
As a bonus, exports may be a little bit faster. Plus, I've added a little bit of sharpening to image layers. If you were following the thread about the sharpness of image layers, feel free to try that out with this build as well.

clayton77 · Post by **clayton77** » Sun Jun 01, 2008 8:00 am

I just was wondering if anyone else ran into this.

On my PowerMac G5 (powerpc dual-core processor 2.0Ghz, 5.5GB RAM), probably 60% to 80% percent of the time i export, the program crashes, even if it's a measly 320x240 short little clip. But on my plain jane MacBook Intel core duo (1.83Ghz, 1.0GB RAM), I can export 960x540 longer clips with several effects, and I haven't had one crash yet. My G5 is a much more powerful machine and I run a ton of Pro Video Apps on it with no problems.

So I'm thinking this issue is specific to PowerPC processor based Macs.
I'm not sure if the other posters are using powerpc or intel macs. Anyone else's experiences support this theory?

btw, i was running leopard 10.5.2 (and more recently 10.5.3) on both of these machines)

clayton77 · Post by **clayton77** » Mon Jun 02, 2008 2:58 am

I downloaded and installed the fix, and it seems to have worked so far (knock on wood). And it does seem to export a little faster. I hope this fix is included in the next official release. Thank you very much!

montblankdesign · Post by **montblankdesign** » Mon Jun 02, 2008 4:33 am

Great news. I have had no further bugs. However I waited until today to install 10.5.3. I also say the new manual book, and though I am past most of the techniques I recommend it. Goood Luck

squarebox · Post by **squarebox** » Sat Jun 07, 2008 4:21 pm

Lost Marble wrote:Again, please let me know if export works properly for you after installing the new app file.

thank you very much for this fix...
i install 10.5 leopard quite a few months ago, and anime studio started crashing every time i tried to export anything so i stopped using it because i thought i'd have to downgrade back to 10.4 tiger to get it to work...
i figured i'd give it another try, and found this thread and installed the version you've linked and it exported awesomely...

i figured i'd join the forum so that way i could say much thanks to you mike,

ps i really hope you guys put that in an official release soon

Jules · Post by **Jules** » Tue Oct 07, 2008 1:45 pm

Thank you so much! Worked for me!
Sorted out the crash problem totally.
Much appreciated

Canny Valley · Post by **Canny Valley** » Thu Dec 18, 2008 2:40 pm

This seems to have fixed it for me. If this is version 6.5, why doesn't smithmicro's 6.5 update fix the problem?

I'm gonna give it a few more days. If my project gets bigger and it still doesn't crash, I'll try and comb the internet re-directing users who complain about the crash bug to this thread. I just started using Anime Studio the other day, and I was quite angry about the mac support until I discovered this thread.

It's a great product, *excellent* design, but the crash bug on export was a real deal-breaker.

Good to know it's been sorted!

a1foster · Post by **a1foster** » Fri Jan 02, 2009 6:41 am

I am new to Anime Studio and use a Mac. Nearly 80% of the time I exported it crashed. I downloaded the fix and so far it seems to be working. Thanks!
Allen

Ronbo · Post by **Ronbo** » Fri Jan 02, 2009 6:04 pm

I'm on an Intel iMac running OSX 10.4.11 and yesterday was the first time I ever experienced a crash upon exporting in ASP 5.6. I downloaded and installed the bugfix and it worked.

Thanks, Mike!

oliver43 · Post by **oliver43** » Sun Jan 25, 2009 8:33 am

I have suffered from exporting crashes on my mac but found that if I render my animations thru the 'batch export' window everything works fine, plus you can keep working while it renders...

Konnichiwa · Post by **Konnichiwa** » Sun Mar 15, 2009 2:58 am

I was working on making a movie project for class until anime studio started cashing upon export. I could only make measly videos kept at the default settings not longer then 128 frames... it was ridiculous! I even contacted technichal suport and they didn't do a very good job helping me. I thought I was a goner until I installed this. It really does work and I was able to export my videos without issues!

THANKS SO MUCH AGAIN!

-Konnichiwa

jessicomic · Post by **jessicomic** » Mon Apr 27, 2009 6:52 pm

Hey! I'm trying to use the fix for Anime Studio on my mac and when I try to replace my copy of the app with the fix it says:

"The operation cannot be completed because you do not have sufficient privileges for some of the items."

I have a paid for, legitimate copy of anime studio that I don't know much about.

Any suggestions?

Thanks!!!

Post by **Lost Marble** » Tue Jun 09, 2009 6:07 pm

jessicomic wrote:"The operation cannot be completed because you do not have sufficient privileges for some of the items."

This sounds like a message from the operating system. Are you running as an administrator, or a regular user? MacOS may be trying to prevent you from changing anything in the /Applications folder. Try logging in as an administrator and updating Anime Studio, and I think this message will go away.

Reproducible Crash Bug on rendering entire scene ASP 5.6

Still doesn't work

crashing

PowerPC Specific?

Seems to be working better now

crashes in Export

Rendering Bug

Exporting

THANK YOU SO MUCH! YOU'RE A LIFE SAVER!

Cannot use fix

Re: Cannot use fix