Import video

[mkl]

Hi !, when I import a video file I get an error, the file is not seen and a "?" appears, if I import the video as a sequence of images : Animation / track layer may not be activated, mey be the Track tool only run with video files? Thanks,

[synthsin75]

Yeah, video tracking only works with video.

[mkl]

But, I have imported video in mp4 and mov and without result. that is, the layer has the symbol "?" and of course there is no video included

[synthsin75]

It could be a codec problem or you might not have enough RAM to cache the video.

[slowtiger]

Check the video file name: better no blanks and no non-7bit-Ascii-characters (also in the path).

[mkl]

The original file is IMG_3472.MOV and I made several conversions in case it was a format problem , and with these names : Rayo_vimeo.mp4 or 720.mov, ... the file names have no special characters, is it a curious mystery?

[Víctor Paredes]

The original file is IMG_3472.MOV and I made several conversions in case it was a format problem , and with these names : Rayo_vimeo.mp4 or 720.mov, ... the file names have no special characters, is it a curious mystery?

Try checking if the containing folders have special characters.
Also, try importing the file in the x86 version of Moho.

[mkl]

The original file is IMG_3472.MOV and I made several conversions in case it was a format problem , and with these names : Rayo_vimeo.mp4 or 720.mov, ... the file names have no special characters, is it a curious mystery?

Try checking if the containing folders have special characters.
Also, try importing the file in the x86 version of Moho.

I have performed the operation with Anime 9.5 and with the same result ... I have even copied two files with a simple name to the desktop to avoid other routes.
Could it be that some software configuration file has disappeared or any explanation like that?

[Víctor Paredes]

Can you share the video? Maybe in a PM if it can't be public?

[mkl]

Can you share the video? Maybe in a PM if it can't be public?

Yes, no problem to share de video, https://vimeo.com/404559960

the video was to do a test with track tracking, taking advantage of the quarantine period to learn more, I had already done some before but to remember and improve, and I have encountered this problem.

[Víctor Paredes]

Thanks. I just downloaded the video. It's working here. I'm using Moho 12.5, 64-bit.
Please check if the file works for you:
https://www.dropbox.com/s/gl5lfp0bria1e ... 1.mp4?dl=0

[Víctor Paredes]

Ok (I'm answering here instead on the PM, so the info may be useful for other people), do you have Quicktime and VLC installed? I recommend you to do it if not, I'm not sure about it, but maybe that can help with some codecs.

[mkl]

Ok (I'm answering here instead on the PM, so the info may be useful for other people), do you have Quicktime and VLC installed? I recommend you to do it if not, I'm not sure about it, but maybe that can help with some codecs.

Quicktime installed and VLC installed too, but nothing new!

[Víctor Paredes]

I don't know what the problem could be. It's working fine here.
A workaround could be to transform the video to image sequence and import that instead. You can try this web:
https://ezgif.com/video-to-jpg

[mkl]

I don't know what the problem could be. It's working fine here.
A workaround could be to transform the video to image sequence and import that instead. You can try this web:
https://ezgif.com/video-to-jpg

At this moment I have uninstalled Moho and I will do the installation again, I will give you news. Thank you