I was able to solve the problem, thanks to Smith Micro's technical support. The Settings File had been damaged. I followed these instructions: Deactivate the software from the Help menu of Moho 12 pro. Remove the Settings File for the application from the folder: Users / <username> / AppData / Roami...

... it seems that the problem is solved. I do not know how it happened but the Settings File were damaged. Thanks to Smith Micro's technical support (and many emails), I was able to repair my Moho 12 pro. I followed this process: Deactivate the software from the Moho 12 Pro Help menu. Remove the Set...

Thank you for your suggestion. I try to give you a screenshot ...

how can i send a screenshot? I'm new to the forum and I still do not know all the procedures ...

... I just created a new blank document that has only one layer. I do not see channels showing. The timeline is empty. I still did "Clear Animation From Document". The situation is frustrating. I can not understand why this has happened. I was running the instructions in the tutorial and I...

... i reply to "slowtiger":
I tried to duplicate the file, select "Animation" and "delete the animation from the document" but nothing has changed. The cursor, moving in the timeline, continues to move and deform.

Hi Hayasidist, thank you very much and slowtiger for the answers you provided. I bought the program for a few days and I was just studying it to learn how to use it. Probably I ran an unintentional command by going to modify some parameters and this creates the current problem. I've done the basic c...

... the file is always different, I always create a new document and I always clear the animation from document. But do not mind doing this the problem remains.
I would like to post a screenshot to let you know what happens, so I can not do it.

The problem I encountered came about after a few days of using the program. At first everything worked fine and I was following the tutorial to learn the various functions of the program. Now what you said to me could be Layer Movement or Entity Movement. When you move the timeline cursor, whether i...