Search found 32 matches

by emartin
Thu Sep 08, 2016 5:13 pm
Forum: Bug Discussions
Topic: when import an image, I do not see
Replies: 4
Views: 1552

Re: when import an image, I do not see

Danel,

As synthsin75 mentioned, it is probably a GPU issue. In the main menu, go here and uncheck "Enable GPU":

Edit->Preferences->General

Restart Moho.

Erik
by emartin
Wed Sep 07, 2016 6:25 pm
Forum: Bug Discussions
Topic: MOHO 12 crashes when I change layer colors
Replies: 6
Views: 2366

Re: MOHO 12 crashes when I change layer colors

Hi negroclarito,

Just a reminder that it would help if you could post the crash log. You can PM it to me if you are more comfortable with that.

Thanks,
Erik
by emartin
Fri Sep 02, 2016 9:47 pm
Forum: Bug Discussions
Topic: MOHO 12 crashes when I change layer colors
Replies: 6
Views: 2366

Re: MOHO 12 crashes when I change layer colors

I just discovered that changing colors in the layers window the MOHO 12 crashes. I tried many times and always happen. Sometimes even when I first time change the color. Here is a video https://www.youtube.com/watch?v=N4291azosgo Thanks negroclarito for the video. Tidou is correct that the more app...
by emartin
Fri Sep 02, 2016 6:56 pm
Forum: General Moho Discussion
Topic: Moho Debut 12 advertisement very misleading
Replies: 5
Views: 1389

Re: Moho Debut 12 advertisement very misleading

Thank you both for your feedback. Our apologies. We didn't intentionally try to mislead.

I passed both of your feedbacks up the chain and they are going to look at what they can do to make it clearer what is a Pro-only feature.
by emartin
Fri Sep 02, 2016 5:58 am
Forum: General Moho Discussion
Topic: Registering MOHO 12 - Unable To Register -How to Register
Replies: 4
Views: 1061

Re: Registering MOHO 12 - Unable To Register -How to Registe

The code should be made smarter to remove any excess whitespace on either end of the serial if it is not doing that. Hmmm. I copied spaces, tabs, and a newlines in the text field and I can't get it to duplicate in Moho 12.0. Looking at the code it does in fact try to remove all whitespace. Are you ...
by emartin
Fri Sep 02, 2016 5:41 am
Forum: General Moho Discussion
Topic: Registering MOHO 12 - Unable To Register -How to Register
Replies: 4
Views: 1061

Re: Registering MOHO 12 - Unable To Register -How to Registe

If you receive the dreaded "Please re-enter a good serial number" for MOHO 12 - and can't register the program, here is what is needed to be done: Re-input the serial number by TYPING it in - for some reason it will not except a copy paste. Hopefully this will help avoid the frustration I...
by emartin
Thu Sep 01, 2016 5:10 pm
Forum: Bug Discussions
Topic: Weird thing with Duplicate Layer
Replies: 6
Views: 5136

Re: Weird thing with Duplicate Layer

A strange thing occurred today (using Moho 12). I have a fully rigged and nicely working character which I want to duplicate. So, I choose Duplicate Layer (the Layer being, of course, the character's bone layer). The character regularly copies as 'character 2', except for some reason the copy's rig...
by emartin
Thu Sep 01, 2016 4:58 pm
Forum: Bug Discussions
Topic: Moho chrashes all the time
Replies: 3
Views: 1599

Re: Moho chrashes all the time

Hi, MOHO is very unstable, it chrashes constantly. i am not doing much just drawing shapes and making styles. what can be wrong? these are my specs Model Name: iMac Model Identifier: iMac13,2 Processor Name: Intel Core i7 Processor Speed: 3.4 GHz Number of Processors: 1 Total Number of Cores: 4 L2 ...
by emartin
Sat Aug 27, 2016 5:08 am
Forum: General Moho Discussion
Topic: Moho 12 running slow? Spinning beach ball
Replies: 32
Views: 10245

Re: Moho 12 running slow? Spinning beach ball

Just to give a short update, this week we have been taking this feedback and looking for ways to help make Moho perform better. In fact today a performance bug was just fixed that should help for 12.1. I can't say for certain that it is the main problem that you are seeing, negroclarito, but it is a...
by emartin
Fri Aug 26, 2016 9:12 pm
Forum: Bug Discussions
Topic: NoteLayer problem
Replies: 7
Views: 2522

Re: NoteLayer problem

Great emartin, yes my ID Case for the crash on Moho 12 is 1326632 and for ASP 11.1 is 1240805 Looking forward for a fix, thank you! Regards Ulrik Nice. Thanks for confirming it is the same crash. Our engineer found the problem and is looking for a fix. The short answer is it is a font name issue. U...
by emartin
Fri Aug 26, 2016 6:14 pm
Forum: Bug Discussions
Topic: NoteLayer problem
Replies: 7
Views: 2522

Re: NoteLayer problem

Ulrik, I got it to reproduce using these steps. - Launch System Preferences - Go to Language and Regions - Set Preferred Language to "Svenska" (Swedish) - Don't Restart System - Launch Moho 12.0 - New Document - Open Library search for fire_threshold - Drag and drop on canvas - Click OK on...
by emartin
Fri Aug 26, 2016 5:50 pm
Forum: Bug Discussions
Topic: NoteLayer problem
Replies: 7
Views: 2522

Re: NoteLayer problem

You contacted Smith Micro support to report it? If so, did you get a bug number? I can't find a crashing note layer bug in our bug database. Can you post the Mac crash log to this forum thread? Assuming it is the same one, I was pointed to the bug number for someone else who recently reported a cra...
by emartin
Fri Aug 26, 2016 4:54 pm
Forum: Bug Discussions
Topic: NoteLayer problem
Replies: 7
Views: 2522

Re: NoteLayer problem

I have a problem with Moho 12, as I also had with AS Pro 11.2 (it started with AS Pro 11.1, on v.11.0 it's working as it should) As soon as I add a "NoteLayer" Moho crash, so this means I am unable to open my old files that contain a NoteLayer (it has to visible, if it's not then I can op...
by emartin
Thu Aug 25, 2016 4:16 pm
Forum: General Moho Discussion
Topic: Moho 12 running slow? Spinning beach ball
Replies: 32
Views: 10245

Re: Moho 12 running slow? Spinning beach ball

I used the new vectors and auto-freeze keys. I didn't use any Mesh. Even if I disable the auto-freeze keys it runs slow. They are two characters with a bone layer and another bone layer inside. No textures inside or any switch layer. With a PNG background and the size only 720x720. It only happens ...
by emartin
Wed Aug 24, 2016 4:56 pm
Forum: General Moho Discussion
Topic: Moho 12 running slow? Spinning beach ball
Replies: 32
Views: 10245

Re: Moho 12 running slow? Spinning beach ball

My MOHO 12 is also running very slow. Even with very simple scenes I have many issues moving frames in the timeline. It's too slow!! I disabled the autosave but still is slow. I hope it can be solved fast or I will have to use the last version for more complicated scenes. :| I use an iMac with i7 a...