Search found 24 matches

by Tori
Wed Jul 20, 2011 4:21 am
Forum: General Moho Discussion
Topic: Anyone going to San Diego Comic-Con?
Replies: 3
Views: 866

Anyone going to San Diego Comic-Con?

Hi! Things have been CRAZY busy getting ready for this show and the future of this product. Let me just tell you how awesome it is to have Fahim back on the team. (He's definitely kicking things up to 11 around here with Anime Studio.) We're both going to be at the con this week, and we'd love to me...
by Tori
Mon Jun 20, 2011 7:48 pm
Forum: General Moho Discussion
Topic: VTC Anime Studio Pro Video Tutorial
Replies: 71
Views: 36882

I'll ping the folks at VTC. Like many businesses, they pulled back in the rate of new tutorial releases because of the economy. But I think ASP is due now. Mark - Let us know if you need anything from us at Smith Micro, we'll happily get you the new version - send me a message with your email addre...
by Tori
Tue Jun 14, 2011 10:15 pm
Forum: General Moho Discussion
Topic: Waiting to upgrade? Tell me why!
Replies: 113
Views: 42349

Hello all! First of, hello Tori, nice to meet you, kind of. Thanks for your interest in the community and may I had that you look absolutely lovely on that 2008 video interview! ;) :shock: Oh the time capsule that is the internet! I will never escape being interviewed by Braveheart! That said, I ca...
by Tori
Tue Jun 14, 2011 4:16 pm
Forum: General Moho Discussion
Topic: Waiting to upgrade? Tell me why!
Replies: 113
Views: 42349

I'm here to advocate for you, but I'm also here to communicate for the awesome teams inside too - who really do care. I think that's part of it too - the motivations of the people behind this product are really great...and I agree and think we can do a better job of showing you that we're moving in...
by Tori
Mon Jun 13, 2011 9:08 pm
Forum: General Moho Discussion
Topic: Downloading pro 8. Can I install on 2 machines?
Replies: 10
Views: 4444

Yup - you can! Laptop and desktop or work and home are perfectly acceptable installs, as long as you aren't using them both at the same time.
by Tori
Mon Jun 13, 2011 5:10 pm
Forum: General Moho Discussion
Topic: Waiting to upgrade? Tell me why!
Replies: 113
Views: 42349

Hopefully we can create a stronger relationship with you all going forward, and remedy some of your concerns. Happy Monday! Amen to that! I am hoping for the best. Thanks Tori. Tori, If there is going to be an update on the character wizard soon, so that we can also customize our own bodies ( a tru...
by Tori
Mon Jun 13, 2011 4:44 pm
Forum: General Moho Discussion
Topic: Waiting to upgrade? Tell me why!
Replies: 113
Views: 42349

@tori customer facing and love your job really? ;) I do suspect most of the gripes and slow take up is due to perception.. but SM can do something about that too.. Yup - I know - I don't know anyone (who I don't work with) that loves their job as much as me. I guess it's because I was planning to r...
by Tori
Mon Jun 13, 2011 4:31 pm
Forum: General Moho Discussion
Topic: I am still unable to enter serial number of ASP 8. Help.
Replies: 8
Views: 1613

Also - when did you send an email to cs@smithmicro.com? We are closed for support on the weekends, so if you emailed after Friday afternoon, you will receive a response after they begin processing tickets today.
by Tori
Mon Jun 13, 2011 4:30 pm
Forum: General Moho Discussion
Topic: I am still unable to enter serial number of ASP 8. Help.
Replies: 8
Views: 1613

Hello. Well, I have tried entering the serial numbers on two different computers (maximum allowed installations) and failed on both. I have also tried to create a ticket using two browsers and failed both times. Thank you for the suggestions. I hope someone can give me an email address to Smith Mic...
by Tori
Mon Jun 13, 2011 3:48 pm
Forum: General Moho Discussion
Topic: Waiting to upgrade? Tell me why!
Replies: 113
Views: 42349

Thanks Guys! I sent a note to the teams this morning with your feedback. I appreciate your dedication to the product, it's fantastic to see. Honestly, it's why I love my job so much. Hopefully we can create a stronger relationship with you all going forward, and remedy some of your concerns. Happy M...
by Tori
Mon Jun 13, 2011 5:29 am
Forum: General Moho Discussion
Topic: Waiting to upgrade? Tell me why!
Replies: 113
Views: 42349

Whew - that was a lot of driving for 2 days!

I'm so excited to come home to this feedback - I really appreciate your time and opinions. Thank you! I'll try to act like a bridge here, and carry your thoughts back to the team and see how we can respond.

Enjoy the rest of your evening!
by Tori
Fri Jun 10, 2011 9:04 pm
Forum: General Moho Discussion
Topic: Waiting to upgrade? Tell me why!
Replies: 113
Views: 42349

hey all! Thank you so much for all the posts and messages - It's super helpful, and great to see! I'm heading out early today to do a road trip to visit some family coming to California - so I apologize for the more general reply until next week when I get my head back above water! One big favor - l...
by Tori
Thu Jun 09, 2011 11:59 pm
Forum: General Moho Discussion
Topic: New Anime Studio 8 Information Available
Replies: 14
Views: 4239

Hi. I am interested to buy Anime Studio 8 in 5-day sales discount, but in the shopping cart if I set currency to Euros, the discount disappears. Is this discount only for US residents? $ 129.99 are 88.85 euros, but it appears as 136.49, the prize without any disccount. I am from spain. They just fi...
by Tori
Thu Jun 09, 2011 8:21 pm
Forum: General Moho Discussion
Topic: Webinar Upload
Replies: 26
Views: 5242

Re: Webinar up

Distinct Sun wrote:looks like its live on the Content Paradise youtube account.

http://www.youtube.com/watch?v=soxm2hbDgfo

cool sshiznit!
It was unlisted if anyone was trying to find it in search- it's public now.
by Tori
Thu Jun 09, 2011 8:00 pm
Forum: General Moho Discussion
Topic: Waiting to upgrade? Tell me why!
Replies: 113
Views: 42349

Waiting to upgrade? Tell me why!

Hi There - I thought I'd introduce myself, since I've been popping in here more regularly the last week or so. I'm Tori, and I've been with the graphics products for over 10 years now, and been with Anime Studio since we picked it up at e frontier. I've worked with the web and marketing teams and ma...