realsnake wrote:I had purchased about 5 or 6 days ago, when will i receive the CDs (not from NA)?

You'll have to clarify what you purchased..... but if you're asking about shipping and fulfillment of version 6, not my cup of tea. That would be a CS question.

Hey everyone, Thanks for all the submissions. As I mentioned feel free to submit anytime. We had so many great ones and we're trying to contact everyone asap. I'm hoping that these will start to show up early next week. Just an fyi I owe some of you email replies and software downloads. I'll be meet...

Yes if you purchased in the last 30 days you can upgrade fro free. If you're close to 30days, Customer service will usually take care of you if you call or email and ask. One of the forum member perks is that if they say no and you're nice to me I can push it through provided you're within a week or...

Well what happened was we surveyed existing users. Sorry if many of you weren't among them. A high percentage complained about the html and not being able to print it. So we switched to pdf. The cost of printing the manuals was indeed high but the real reason we won't offer them is that I'm a bark e...

J. Baker wrote:Is there a deadline of any kind?

Nope, anytime you want to submit anything just post it here.

Thanks

Once again, where was the big announcement? SM, if you want to get ahead of this 'bad handling' feeling a lot of people have been getting around here, you might try saying something like: "AS6 releases tomorrow!" Any heads up at all is always much better than "oh, look, someone stumb...

Ok we hear you. I understand it's too much for you. I don't know what you wish to accomplish but we know that $129 for this offering is more than fair. Yes $129 once in the last 2 plus years = $321 vs. $399 +$79. And AS is clearly a heftier value and frankly a much better piece of software. I was ju...

I don't think the cost will really factor too much in to the whole "buy ASP 6/buy TBS" arena. Myself, tend to go for the software that I find I'll be the most productive on. I tried the TBS demo, hated it. Tried the ASP 5 demo, loved it. I bought ASP 5 as a result. When it comes to more e...

Yeah, I did read that earlier (and it's *exactly* the same number of bytes, which is a pretty good indicator) but I wanted to be sure. For one thing, there's no need for anyone to use the Content Paradise "archive" (or whatever they call it) option for $7.50 since the demo version will mo...

Hello everyone, I wanted to let you know we are finally releasing Anime Studio 6. Both Pro and Debut will be available today. I'm not sure exactly what time but the links are: http://my.smithmicro.com/anime http://my.smithmicro.com/animepro They are not active at the moment but again will be soon. T...

Hello everyone. Our MarCom team is looking for new samples of work done with Anime Studio. Apparently we've been using the same handful of animations for the past several years and they want new stuff. The old stuff is awesome but I guess it's time. It obviously doesn't have to be done in Anime Stud...

Hello everyone. Our MarCom team is looking for new samples of work done with Anime Studio. Apparently we've been using the same handful of animations for the past several years and they want new stuff. The old stuff is awesome but I guess it's time. It obviously doesn't have to be done in Anime Stud...

I just wanted to give everyone the heads up as promised. The product will be available early next week. Most likely Monday night or Tuesday morning, but I'll post an official announcement when it does actually happen. Thanks again to all of you for your support. It's greatly appreciated as are your ...

I'm not infront of the app, actually sending from phone, but you can select the "Select Shape" tool and click on a shape. The channels will be created for Color, Stroke, Gradient, etc. You can then right click and create key frames as you always have. When you click off or select another t...

Yes because you didn't uninstall first. You just deleted the AS5 folder. Are you on Mac or Windows? On Mac you'll need to delete all the user prefs and all related files in your library. On windows, run the uninstaller. If you did go to WallMart, I would highly recommend you download Debut, uninstal...